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Cheers

Review management services

Reviews keep coming, and you know who earned them.

Review velocity holds steady across every location, each review points at the employee who created the experience, and responses go out without anyone on your team opening a dashboard. Cheers runs this as a service rather than selling you a tool to operate.

For multi-location service brands that need consistent review velocity and employee-level accountability without adding a reputation manager headcount.

Review velocity

Live
Local
Source
Lift
CaptureRepliesRating

Customer proof

Results from teams already using Cheers.

View case studies
Sierra Air Conditioning and Plumbing logo

Sierra grew its public Google profile from 2,503 to 7,088 reviews at a 4.9 rating, and uses AI visibility checks to pick the next fix.

Read Sierra Air Conditioning & Plumbing

Google review growth

+4,585

Sierra had 2,503 connected Google reviews before starting with Cheers in September 2024.

Observed 2026-06-04

What Cheers does

Reviews keep coming, and you know who earned them.

Done-for-you review management services: capture at the service moment, employee attribution, replies handled, and velocity reported by location.

01CaptureAsk at the moment the customer is happiest.The request belongs in the handoff, not in an email three days later. Cheers puts capture into the physical moment with badges, cards, codes, and links that fit how the job actually ends.NFC badges and QR capture for field and front-desk teams.Direct review links for follow-up where a physical handoff is not possible.Per-location and per-employee capture reporting.

Tap to leave
feedback

DP

Dylan Peterson

T-Mobile5G 82

Swipe up to unlock

9:36

Leave a reviewTap to open
GoogleGoogle review

5.0

Fast, friendly service. Highly recommend.

Submit review
02AttributionMake the person who earned the trust visible.Attribution turns reviews into something operations can manage. Leaderboards by employee and branch give managers a coaching tool instead of an average.Employee leaderboards by location and region.Review text tied to the employee who served the customer.Branch and region scorecards.

Location scorecard

Denver North

+38%

Reviews

Luis M.

HVAC tech

42

Alyssa R.

Comfort advisor

31

Nate P.

Installer

18

03Response and reportingReplies handled, gaps escalated.Responses go out on a cadence, and the ones that need a human decision get escalated rather than automated away. Reporting shows velocity, rating health, and where a branch has fallen behind local competitors.Response coverage with escalation for sensitive cases.Rating health and velocity trends by location.Competitor comparisons in the same market.

Recommendation share dashboard

Market scorecard

63%

Avg share

City

GPT

Gem

Pplx

Ggl

Plano

vs Apex

72%#1
64%#2
71%#1
68%#1

Mesa

vs CoolPro

58%#2
73%#1
61%#1
55%#2

Tampa

vs Bay Air

81%#1
68%#1
74%#1
71%#1

Raleigh

vs HomePro

49%#3
52%#2
58%#2
46%#3
Your brandCompetitor

9 wins / 16

The gap

Software gets bought. The reviews still do not happen.

The gap is almost never the tool. It is that asking for a review is the last thing a technician does at the end of a long day, that nobody follows up on the branch that stopped asking in June, and that responses pile up until someone with time notices. A service fixes that. A dashboard reports it.

Review velocity stops depending on who remembered to ask.

Managers can see which employees create reputation.

Responses go out consistently instead of in batches.

Weak branches surface while there is still time to coach.

Operating view

Review Management Services

Live

Capture

In the moment

NFC badges, QR codes, and direct links fit the natural end of a service, install, or visit.

Attribution

By employee

Every review ties back to the person and the location that earned it.

Coverage

By location

Velocity, rating health, and response gaps compared across branches with competitor context.

Scope, stated plainly

What this does not cover, and who should not buy it.

What Cheers does not do here

  • Writing, buying, or incentivizing reviews. That breaks platform rules and we will not do it.
  • Removing legitimate negative reviews. Policy-violating reviews can be reported, and that is different.
  • Gating review requests so only happy customers are asked.
  • Two-way customer messaging, web chat, or payments.

Who this is not for

  • Businesses with no physical or frontline customer interaction.
  • Brands with real service-quality problems, where more reviews expose the issue.
  • Teams that only need cheap software and have someone in-house to operate it.
  • Buyers who want a badge and nothing else. The program depends on frontline participation.

Head to head

Comparing Cheers against something specific?

  • Cheers vs Birdeye

    An honest Cheers and Birdeye comparison for multi-location service brands: suite breadth versus done-for-you local visibility work, with sources.

  • Cheers vs Podium

    Podium converts inbound leads. Cheers wins the local and AI recommendation before the lead exists. An honest comparison with sources and wrong-fit cases.

  • Cheers vs LocalClarity

    LocalClarity publishes per-location pricing for listings and review software you operate. Cheers does the work instead. Honest comparison with sources.

Where to start

Start with the evidence gaps that matter most.

01

Baseline review velocity, rating, and response coverage per location.

02

Put capture into the service moment for the teams that touch customers.

03

Switch on employee and location attribution.

04

Run responses on a cadence, escalating what needs a human decision.

05

Report velocity and rating health by branch against local competitors.

FAQ

Questions operators ask before switching on Cheers.

The questions teams ask when they are comparing review generation, local SEO, and AI visibility as one operating system.

No. Cheers runs the work as a service and reports the result. There is a platform underneath, but you are buying the execution, not a seat and a login.

Never. Incentivized or fabricated reviews violate platform policy and put your profiles at risk. Everything here depends on real customers describing real service.

Legitimate negative reviews stay, because that is how the system works. Reviews that violate platform policy can be reported, and recovering a restricted profile is a separate piece of work.

Each employee gets their own badge, card, or link, so the review that follows is tied to them and their location. Managers see leaderboards and can coach from actual customer language.

Capture usually moves within the first few weeks once the frontline is using it. Rating health and competitive position take 60 to 90 days of consistent volume to show up.

Start getting recommended today.

Run the free grader on one Google Business Profile. Or book a demo and we'll walk through what AI says about you, your reputation, the sites that matter, and the markets you want to win.