Privacy Policy

Last updated: January 15, 2024

Introduction

Cheers ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our review management platform and related services.

Information We Collect

Information You Provide

  • Account information (name, email, password)
  • Business information (company name, address, phone number)
  • Payment information (processed securely by our payment providers)
  • Communications with us (support requests, feedback)

Information Collected Automatically

  • Usage data (pages visited, features used, time spent)
  • Device information (browser type, operating system, device type)
  • Log data (IP address, access times, referring URLs)
  • Cookies and similar tracking technologies

Information from Third Parties

  • Review data from connected platforms (Google, Yelp, Facebook)
  • Analytics data from our service providers

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Send promotional communications (with your consent)
  • Respond to your comments and questions
  • Analyze usage patterns to improve our services
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Service providers who assist in operating our platform
  • Business partners with your consent
  • Legal authorities when required by law
  • Successors in connection with a merger or acquisition

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods as required by law or for legitimate business purposes.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your personal information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at privacy@cheers.tech.

Cookies

We use cookies and similar tracking technologies to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: