Cheers offers work on reviews, business profiles, local content, and websites, as described in our public service scope, checked October 19, 2026. For a med spa group, that means there is an option for carrying out changes as well as measuring discovery. I would start a provider conversation by asking who will make and verify those changes for each clinic. A report of missing mentions is useful only when someone owns the work it points to.
For a med spa, the clinic also needs to approve the treatment descriptions, practitioner information, and booking details before they reach a public page. Choose the arrangement that gives your team enough control to keep those facts accurate.
Last verified: October 19, 2026.
Choose help by the work your clinic needs
A clinic with an experienced website team may need discovery monitoring and a prioritized list of changes. A group with inconsistent location pages, unmanaged profiles, and little time to write needs someone who can carry the changes through to completion. Those are different scopes of work.
Ask a prospective provider to walk through one location. Which public page describes its services? Does that page send a visitor to the right clinic? Who can change its opening hours? Who checks a practitioner's name after a staffing change? The answers reveal whether the proposal includes implementation or leaves it with your team.
I would compare the written scope, approval process, and evidence of completed changes before comparing a visibility score. A high score cannot tell you whether a visitor reached the correct location or booked a consultation.
What the provider should deliver
An accurate clinic record. The address, hours, phone number, booking destination, and available services should agree across the location page and the business profile. Google's local-search guidance says complete, accurate business information makes a business more likely to appear in local results. It also names relevance, distance, and prominence as ranking factors. Profile edits cannot remove the distance between a searcher and your clinic.
Practitioner profiles need their own eligibility decision. A provider should check that decision before adding profiles for everyone on the team. Our med spa practitioner profile guide covers that question separately.
Useful, approved clinic content. Ask for pages that answer real questions about the services and consultation process at that location. Give the writer a clinic contact who can confirm the facts. When a service changes, the provider should know which page to update and who approves it. Repeated city pages with interchangeable copy leave that responsibility unresolved.
A website people and crawlers can use. The scope should name the person who checks access, internal links, mobile navigation, and the path to booking. Google's AI-feature documentation says a supporting page must be indexed and eligible for a search snippet. It calls for the established search fundamentals and does not require special AI markup. A provider should be able to explain the specific website problem being fixed.
A review process your staff can run. Confirm who requests feedback, monitors new reviews, and prepares replies. The clinic should approve a response process suited to the information it is willing to discuss publicly. Ask how the provider handles a location with few recent reviews and how it reports the work completed there.
Keep clinic facts with the clinic
A proposed clinic and provider handoff
The clinic approves the facts
Clinic supplies current facts
Practitioners, services and booking instructions belong to the location.
Provider proposes changes
A named clinic approver checks the treatment and practitioner details.
Provider checks public pages
Record the final URLs and confirm the correct booking destination.
Keep one clinic approver responsible for practitioner and treatment facts. A simple handoff works: the clinic supplies the current facts, the provider proposes changes, the clinic approves them, and the provider records the final public URLs. Keep a dated change log so a later review can distinguish an old fact from an unfinished task.
For a group, start with one clinic whose team can review the process. Check that location's page, profile, and booking destination together. Once that process works, apply it to the remaining locations without copying facts that differ between them.
Ask for evidence at each stage
A completed edit is the start of the evidence
Measure separate events
Implementation
What changed on the clinic's public page or profile?
Discovery
Which question, engine and location produced an observed answer?
Consultation
Can the clinic connect an actual booking to the visitor's source?
First, ask what changed. A useful report identifies the clinic, the public URL, the previous issue, and the completed correction. It should also identify work waiting on your team.
Next, review discovery. For ChatGPT search, OpenAI's crawler documentation identifies OAI-SearchBot and its published IP ranges. Check whether the site's robots rules and network controls allow that search crawler. GPTBot has a separate training role, so its setting should not be treated as the search-access setting. Access does not promise that an answer will recommend your clinic.
Record the question, location context, date, answer, and cited page when inspecting an AI response. Keep those observations separate from website traffic and consultations. An appearance, a visit, and a booking describe different events. Our guide to getting a business recommended by AI explains the wider implementation work.
Finally, ask whether the clinic can connect a consultation to the visitor's source. If it cannot, record that limitation. I would want to see the measured booking path before accepting a claim that a visibility change produced more consultations.
Next step
Is AI recommending your business?
Find out how visible you are across ChatGPT, Gemini, Perplexity, and AI Overviews.
Put the first month in writing
Before signing, agree on a small set of deliverables your clinic can inspect:
- A location inventory with the public page, profile, contact details, and booking destination for each clinic.
- A named owner for website changes and a named clinic approver for service and practitioner facts.
- A dated list of completed changes, unresolved issues, and the next review date.
- A measurement plan that distinguishes search appearances, visits, enquiries, and booked consultations.
Agree which tasks are included in the fee, which need your website team, and how access and records will be returned if the arrangement ends. Compare Cheers pricing with that written scope.
Start with one clinic this week: collect its current facts, have its approver review the proposed corrections, then check the public changes and booking destination. Use that dated record to decide whether the process is ready for more locations.
Sources
Platform documentation read October 19, 2026. This is provider-selection guidance; no consultation or AI-recommendation outcome is promised.
Dylan Allen-Arnegård is the CEO & Co-Founder of Cheers, the local search platform for multi-location service businesses.
