How Sierra Cooling converts over 70% of their stops into 5-star reviews in 3-months

Sierra Cooling

Sierra Cooling

1,700+

1,700+

Cheers Google Reviews.

5

5

Locations.

2 weeks

2 weeks

Time to Implement.

Time to Implement.

How their brand has changed

How their brand has changed

See what Cheers did for Sierra Cooling.

See what Cheers did for Sierra Cooling.

Before Cheers

20 reviews a month

Total 5-Star Reviews: 10

Average Rating: 3.9

"C-" Cheers Reputation Score

With Cheers

350 reviews a month

Total 5-Star Reviews: 340

Average Rating: 5.0

"A" Cheers Reputation Score

Professional, branded badges add confidence

Customer get access to the rep's contact information

Why they needed to switch

Why they needed to switch

Losing money

Losing money

Losing money

Sierra was previously rated low on local SEO. Often times, customers immediately pick the top-ranked home service business, which was not Sierra.

Sierra was previously rated low on local SEO. Often times, customers immediately pick the top-ranked home service business, which was not Sierra.

Converting reviews

Sierra has always had a 5-star experience. However, they found that people were not motivated enough to leave reviews unless they were a rare, poor experience.

Other software doesn't get reviews.

Sierra has used other softwares that are supposed to get reviews and have been disappointed by the results.

Sierra has used other softwares that are supposed to get reviews and have been disappointed by the results.

Stop Managing Averages. Start Leading Individuals.

Dashboard

Leaderboard

Online Reviews

Forms

Manage Employees

Organization

Customer Interactions

20,243

Google Reviews

16,152

Average Rating

4.9/5

Loyalty Sign-Ups

1,758

Referrals Submitted

1,332

Leaderboard

Employee Name

Employee Rank

Attributed Reviews

Referrals Submitted

Loyalty Sign-Ups

Average Rating

Dylan Allen

1

64

4

3

Andrew Kai

2

47

5

1

Sam Peters

3

32

1

5

Holly Flacks

4

18

7

2

Jim Halpert

5

12

0

1

Tron Legacy

6

6

3

1

Stop Managing Averages. Start Leading Individuals.

Dashboard

Leaderboard

Online Reviews

Forms

Manage Badges

Organization

Customer Interactions

20,243

Google Reviews

16,152

Average Rating

4.9/5

Loyalty Sign-Ups

1,758

Referrals Submitted

1,332

Leaderboard

Employee Name

Employee Rank

Employee Reviews

Referrals Submitted

Loyalty Sign-Ups

Average Rating

Dylan Allen

1

64

4

3

Andrew Kai

2

47

5

1

Sam Peters

3

32

1

5

Holly Flacks

4

18

7

2

Jim Halpert

5

12

0

1

Tron Legacy

6

6

3

1

Stop Managing Averages. Start Leading Individuals.

Dashboard

Leaderboard

Online Reviews

Forms

Manage Badges

Organization

Customer Interactions

20,243

Google Reviews

16,152

Average Rating

4.9/5

Loyalty Sign-Ups

1,758

Referrals Submitted

1,332

Leaderboard

Employee Name

Employee Rank

Employee Reviews

Referrals Submitted

Loyalty Sign-Ups

Average Rating

Dylan Allen

1

64

4

3

Andrew Kai

2

47

5

1

Sam Peters

3

32

1

5

Holly Flacks

4

18

7

2

Jim Halpert

5

12

0

1

Tron Legacy

6

6

3

1

Cheers Logo

AI assistants are replacing Google as the primary way customers find local services. When someone asks ChatGPT for a plumber, AI recommends based on reputation, not ads. Winning this new channel requires optimizing reviews, citations, and social proof across dozens of platforms. This is GEO (Generative Engine Optimization).

Cheers is the GEO platform for service businesses. We analyze your online reputation, build a custom optimization strategy, then turn your frontline employees into a reputation engine with mobile tools that capture reviews & goodwill at the point of service. You get full, employee-level attribution so you can see which employees and locations drive the results you want to scale.

Vivint Smart Home generated 70,000 reviews in 5 months with Cheers and now leads when customers ask AI for smart home services in their market.

Cheers © 2025

Cheers BBB Business Review
Y Combinator Logo
Cheers Logo

AI assistants are replacing Google as the primary way customers find local services. When someone asks ChatGPT for a plumber, AI recommends based on reputation, not ads. Winning this new channel requires optimizing reviews, citations, and social proof across dozens of platforms. This is GEO (Generative Engine Optimization).

Cheers is the GEO platform for service businesses. We analyze your online reputation, build a custom optimization strategy, then turn your frontline employees into a reputation engine with mobile tools that capture reviews & goodwill at the point of service. You get full, employee-level attribution so you can see which employees and locations drive the results you want to scale.

Vivint Smart Home generated 70,000 reviews in 5 months with Cheers and now leads when customers ask AI for smart home services in their market.

Cheers © 2025

Cheers BBB Business Review
Y Combinator Logo
Cheers Logo

AI assistants are replacing Google as the primary way customers find local services. When someone asks ChatGPT for a plumber, AI recommends based on reputation, not ads. Winning this new channel requires optimizing reviews, citations, and social proof across dozens of platforms. This is GEO (Generative Engine Optimization).

Cheers is the GEO platform for service businesses. We analyze your online reputation, build a custom optimization strategy, then turn your frontline employees into a reputation engine with mobile tools that capture reviews & goodwill at the point of service. You get full, employee-level attribution so you can see which employees and locations drive the results you want to scale.

Vivint Smart Home generated 70,000 reviews in 5 months with Cheers and now leads when customers ask AI for smart home services in their market.

Cheers © 2025

Cheers BBB Business Review
Y Combinator Logo