Master the Art of Getting HVAC Reviews in 2025

Customer reviews have become a critical asset for HVAC companies. Not only do they increase your visibility on platforms like Google, but they also play a pivotal role in influencing potential clients to choose your services. However, getting those reviews isn’t always a simple task. That’s where NFC (Near Field Communication) technology steps in. It offers a fast, hassle-free way to collect reviews and enhance customer interaction.

Let's look at how your HVAC company can use NFC technology to boost customer reviews and streamline daily operations.

Does Your HVAC Company Actually Need Customer Reviews?

Short answer? Hell yeah!!

When customers search for HVAC services, they typically rely on online reviews to guide their decision. Positive feedback builds trust, enhances your ranking on Google, and surely brings more business your way. However, while clients may love your work, persuading them to leave a review isn’tso easy.

Imagine if you could gather reviews instantly, while still at the customer’s home. NFC makes this possible.

What Works?

Most HVAC businesses ask for reviews through follow-up emails or texts. While this method might work, it usually gets ignored because people are mostly in a rush. Customers may forget, or simply decide not to take the time to leave feedback.

NFC changes this whole process. 

Instead of waiting and hoping for reviews, your HVAC technicians can collect them on-site, with just a tap from the customer’s smartphone.

What even is this NFC I speak of? 

It is a wireless technology that allows close-range communication between devices. It’s already the standard for contactless payments and can now be used to collect customer reviews with ease.

How Your HVAC Business Can Use NFC for Instant Reviews

NFC technology provides HVAC companies with a quick and easy way to collect immediate customer feedback. By using stuff like NFC-enabled smart badges, your technicians can get customers to tap their phone on the badge and leave a review as soon as the job is done. 

This way, there's no need for follow-up messages and it just makes it far more convenient for your customers.

NFC badges can also be tailored to suit your branding - it could have your logo and stuff.

At Cheers, we offer customizable NFC badges that help your HVAC technicians to gather reviews in real-time, making sure that satisfied customers don’t forget to provide feedback.

What If You Don't Need Badges?

Well… that's also an option 

For HVAC companies looking for an even simpler solution, you can use NFC without physical badges. With the latest iOS updates, your team can use iPhones to collect reviews with just a tap, without the need for additional hardware.

This option is perfect for companies that prefer not to invest in NFC badges but still want the benefits of instant review collection.

Cheers makes it easy for HVAC businesses to use iPhones for pretty simple and seamless review collection and payments, giving you a flexible solution that would definitely meets your unique needs.

Can You Also Collect Payments?

I think I briefly mentioned this…

NFC technology isn’t just limited to reviews; it can also make your payment process super simple. Once the job is complete, customers can use their phone to make payments and leave a review all at once. This experience saves time, reduces the need for follow-up, and makes the process smoother and a lot more memorable for everyone.

Final Words

Right now, NFC makes it a lot easier than ever for your customers to provide feedback and pay for your services instantly. 

Whether you decide to use customized NFC badges or just your iPhone, NFC technology is definitely needed to improve your operations and build your reputation.

You're probably ready to take your business to an entirely new level… contact Cheers now to find out how our NFC solutions can help you collect feedback and payments a lot easier. 

Cheers🍻